FREQUENTLY ASKED QUESTIONS
Our product descriptions include details about which skin types the product is best suited for (e.g., oily, dry, combination, sensitive). If you're unsure, feel free to contact our customer support team with your skin concerns, and we’ll help you find the right match!
Many of our products are formulated for sensitive skin, but we recommend checking the product description or ingredient list for potential irritants like fragrances or alcohol. If you're unsure, patch-test the product before full use or consult with a dermatologist.
Results vary depending on the product and your skin type. Generally, you may start noticing improvements within 2-4 weeks of consistent use. For best results, follow the recommended usage instructions.
We offer a 3 days return or exchange policy for unused and unopened products. If you’re unsatisfied with your purchase, please contact our customer service team for assistance.
While many of our products are safe for use during pregnancy, we recommend consulting with your healthcare provider before using any new skincare products, especially those containing active ingredients like retinoids or salicylic acid.
Yes, many of our products are designed to work well together. However, be cautious when combining active ingredients like retinoids, AHAs/BHAs, or vitamin C. Start slowly and introduce one product at a time to avoid irritation.
